• profileicon
  • contacticon
  • emailicon
aftermarket banner aftermarket banner

Good business relies not just on creating high-quality machines and parts, but on happy customers too.

That’s why our Aftermarket Solutions are dedicated especially to you.  It’s not just an add on or after thought, but an ecosystem of support for you and your production process.

Only we see the big picture.

As the world’s only integrated pharma-manufacturing solutions provider, we understand the entire manufacturing process better than, well, just about anyone.

Whether you need process advice, training, or simply need a machine fixed fast, we will always go above and beyond to provide excellent service and first-class solutions. Additionally, our comprehensive inventory of high-quality machine spare parts ensures that your equipment is supported with precision and reliability.

We appreciate the support of ACG in ensuring our equipment always performs at its peak."

- Contract Pharmacal Corp (USA)

Maintenance

Having your machinery and equipment run smoothly and efficiently is our goal. Continuous production equals profitability and peace of mind. We’ll ensure that everything is installed, tried and tested to begin with. Beyond that, we’re still there for you.

Lifetime services
Proactive health check-ups
Calibration
Annual Maintenance Contract (AMC)
Warranty services
maintenance

Upgrades, compliance, and enhancements

In the ever-evolving landscape of pharmaceutical manufacturing, staying competitive requires a constant commitment to innovation. Outdated technology can pose significant challenges, especially when it comes to compliance with evolving industry standards. We address this critical need by seamlessly replacing obsolete components, providing software upgrades for user interfaces ensuring your equipment not only meets current regulatory requirements including 21 CFR Part 11 compliance but also sets the stage for future advancements. Every upgrade comes with full documentation. 

upgrade

Beyond compliance, our upgrades are designed to extend the longevity of your machinery, protecting your investment and reducing the frequency of replacements. Moreover, we prioritise performance enhancement, incorporating cutting-edge technology to optimise your equipment's capabilities. To provide our customers with a comprehensive understanding of the benefits, we offer a Total Cost of Ownership (TCO) model that takes into account not only the initial cost of upgrades but also factors in the long-term savings derived from improved efficiency, reduced downtime, and enhanced overall performance.

Total Cost of Ownership (TCO) model takes into account not only the initial cost of upgrades but also factors in the long-term savings derived from improved efficiency, reduced downtime, and enhanced overall performance.

Retrofitting and refurbishment

We can help revitalise your existing machinery, by refurbishing it or installing retrofittable process inserts to it, thereby increasing its utility.

This not only helps save you time and money, but you’ll also gain from warranty services on all replacements and upgrades.

retrofitting

Spare parts

Efficient and dependable machinery relies on its parts functioning smoothly and in unison – so each part must match the machine and model precisely facilitating seamless integration.

Using only ACG OEM spare parts helps your machine run efficiently and ensures:

  • Optimal performance
  • Productivity
  • Longevity
  • Easier and cost-effective maintenance and upgrade

Furthermore, our spare parts offer the advantage of continuous improvement, enabling you to benefit from our ongoing innovations in utilising sustainable materials and implementing incremental design and manufacturing enhancements.

Plus, they come with all the benefits of ACG machinery, such as a dedicated customer service team, and a full warranty. We manage our SKUs meticulously to ensure availability across the world.

spare parts

Training

Our expert training programmes are designed with flexibility and customisation at their core, recognising the unique nature of each factory, facility, and team.

Our modular training programmes cover a spectrum of topics, from machine handling and maintenance to advanced troubleshooting techniques.

For those seeking refresher courses, we have you covered. Our programs are adaptive, ensuring that your teams can revisit and reinforce their knowledge as needed.

training

During the machine installation and commissioning phase, we offer on-site training to equip your teams with the essential skills needed for seamless operations. This includes comprehensive training on process technology tailored for research and development as well as production.

This holistic approach enables your personnel to optimise processes within safe parameters and proactively identify potential issues before they impact productivity.

Get in touch.

Find out more about ACG Aftermarket and how we can help you maintain and upgrade machine health, efficiency, performance and more.