ENGINEERING

Rogelio Herrera Plant Head, Genetica Laboratories Mexico

ACG machine was found to be highly user-friendly, complying with high cGMP norms. The services are best, and they follow best documentation practices with a highly skilled trainer. We will recommend ACG machines to our friends and business associates.

Atul Sawant Sr DGM – Purchase, Macleods Pharmaceuticals Ltd

We would like to take the opportunity to congratulate ACG for having recaptured its original space in Macleods. We personally look at it as a wonderful reward for the flawless quality of material, religious follow-ups, and excellent service rendered by ACG’s team. We feel proud to have them as a part of our Approved Vendors’ list. We wish ACG all the success to make our business relationship stronger and mutually beneficial in the near future.

S L Patne Manager - Procurement, Pfizer Limited

In recent years, many Indian companies have embarked upon a journey of creating their global footprint. ACG Capsules is certainly one amongst them. Their consistent deliverables on customer relations, improvements, innovations are well respected by Pfizer. We value ACG as a long-term business partner in the future too.

Cyril Almeida Vice President - Strategic Sourcing & Procurement (RM), Glenmark Pharmaceuticals Limited

I would like to take this opportunity to sincerely thank ACG for their continued support and assistance extended to Glenmark over the years. The ever-positive mindset of the team, always willing to support our requests, has been very encouraging. I must say without a doubt that the entire ACG team has always been proactive whenever we have approached them. Once again, thank you, and we are confident that ACG will continue to support us in all our future requests to ensure a longstanding business relationship with their organisation.

Animesh Shah Sr. GM – Sourcing and Procurement, Lupin Limited

Lupin's relationship with ACG Capsules is more than 3-4 decades old and still going strong. ACG has been a very important business partner and has significantly contributed to the success of Lupin over the years. The team goes out of the way to support Lupin's business needs. The outstanding feature of ACG has been the customer focus at all times. The team has been very supportive and understands the needs of Lupin. Their responses have always been very prompt and fast. We at Lupin are very proud to be associated with a vendor like ACG.

Tina Gomes Executive - Procurement, Pfizer

ACG Capsules has been our capsule supplier for over a decade. We appreciate the great service in terms of on-time delivery, maintaining quality, support, and professionalism. An innovative company that constantly strives towards introducing new technologies and products to the market.

Nirajkumar Singh Manager - GSCM , Lupin Limited

We at Lupin Ltd. have been associated with ACG Capsules for more than a decade. Lupin is working with ACG Capsules for existing commercial supplies and many upcoming projects for the regulatory and domestic market. While working with ACG Capsules, we found that the team is highly professional and technically sound. We have always received prompt support on any major or minor highlighted issues. We have always been satisfied and found satisfactory results from the ACG team. It’s only because they go in depth about the root cause and come up with multiple solutions. Good teamwork is the strength of any organisation, which makes a professional environment, and ACG Capsules has created a benchmark among all capsules suppliers.

Merlyn Deshpande General Manager Purchase (Supply Chain Management) , Inventia

We really appreciate the relationship with the ACG team for so many years and consider them as our key partner. Our routine queries are always handled well by their sales and technical teams. One such incident I recollect where the ACG team went out of the way to support us for our R&D development and, considering our long-term relation, offered us consultation free of cost. This really helped us to take up our new project on a fast track.

Hemant Pillai Deputy Manager - Procurement Excipients , Cipla

I would like to take this opportunity to thank the ACG team for their continued support and assistance offered to Cipla, India. I must say that ACG supports us on an extended level. During the acute shortage of empty gelatin capsules, the team has supported us and fulfilled our business organisation requirement. Thanks for your support, and we look forward to the same in the future also. We, as a Cipla Ltd., are very proud to be associated with a business partner like ACG.

Mrs Sreehari Babu P GVK Bioscience, Hyderabad

We sincerely appreciate the hard work and how personally involved the ACG team is to ensure that every product is tested before it is supplied to us and all care is taken to make sure it reaches us on time. We can always rely on their services. We look forward to doing business with ACG for many more years to come.

Srinivasa Reddy Sr. Director, Quality Operations Novast Laboratories, China

ACG provides an excellent service in the form of consistent quality products, GMP compliance, support, and quick responsiveness. Furthermore, they provide good service from regulatory and other areas. Based on our experience and humble opinion, we think that ACG is an excellent business partner and service provider.

Irfan Babla Sr. Manager, Formulation R&D, Oncogen Pharma, Malaysia

We would like to thank the ACG Capsules team for their effort in supplying the empty capsule shells within our designated timelines in this pandemic period. We were able to move forward with producing clinical trial batches that would have otherwise delayed the start of the clinical study. Once again, ACG's philosophy and dedication to fulfill their client's expectations surpass the competition. We do not feel ACG just as a capsule supplier but consider them a drug development partner that truly helps resolve technical issues. The ACG team stands out with flexibility, a transparent work style, and responsiveness that complements their scientific expertise. We highly recommend ACG Capsules supplier and looking forward to continuing our business with them.

Nabila Nawsaba Chowdhury Sr. Executive (TSD),Square Pharmaceuticals Limited

We at Square Pharmaceuticals Ltd. have been associated with ACG for more than 12 years. ACG Capsules is a reputed supplier of empty capsule shells and, as such, is a preferred supplier of capsules for us. I have been associated with ACG Capsules for the past ten years now. Apart from the high-quality capsules supply that we have known ACG Capsules for, I am extremely happy with their continuous support in terms of capsules sample for our developmental projects. Besides, I am very happy and satisfied with the regular technical and regulatory support pertaining to capsule shells provided by them. The ongoing and seamless support extended by ACG Capsules to Square Pharmaceuticals Ltd. in technical, regulatory, and related areas have helped us smoothly develop and commercialise products for the global markets.

Sameer Ramakant Chaulkar Manager, Strategic Sourcing, Oncogen Pharma, Malaysia

We are doing business with ACG Capsules for a few years now, and we are satisfied with their business approach towards customers and us. Their marketing and the technical team always support and resolve all our queries within time. Any technical or supply issue is promptly addressed by their team and gives us amicable solutions, which allows us to move ahead in our business decisions. We had requested multiple samples and quantities of capsules for trials that we received without quality issues and with proper documentation support. They also prefer knowledge sharing and keep on sharing new development from time to time. Overall we preferred working with them.

Dr. Jaideep Patil Director-Product Development Director, Mega Lifesciences PCL

ACG has been a valuable integral partner for our company, Mega Lifesciences, since 2006. I have personally been with and had the privilege to work directly with many of the fine people at ACG Capsules for over 25 years. We have had a good experience with them over the past years for their prompt product services, technical support, regulatory support, and updates with the latest developments in the pharmaceutical and nutraceutical field. As far as the company to do business with, ACG is one of the best we have ever dealt with.

Satyavan Production Manager, Elan Pharma

We are extremely delighted to be associated with ACG Capsules. During the years, ACG has always provided us with the best services in terms of quality, delivery schedules, and response to inquiry, which has been top-notch. That’s why only ACG has been our approved and reliable vendor for years. In fact, ACG has been more of a business partner than a vendor. ACG has always exceeded our expectations, and we wish to be associated with them for years to come.

Kavita Malotia Corporate Purchase Manager , Dana Pharma

Dana Pharma is extremely happy to be associated with ACG. The support that is provided by ACG over the years has been phenomenal. ACG has been prompt in its deliveries and services. Even during the pandemic, they have ensured uninterrupted supplies to us. ACG has always been a preferred and trusted vendor to us.

Mr Ganesh R. Zodage Purchase Asst. Manager , Milan Lab

We are pleased to inform you that we at Milan Laboratories truly appreciate the services provided by ACG over the years. ACG was able to meet our requirements during the pandemic. We are extremely happy to be associated with the team at ACG.

Md. Rakibul Hasan In-Charge, Engineering, RPGF,CPF&PEPF , Renata

We are thankful to the entire ACG team for continuous support and their customer-centricity approach. We will sure recommend ACG's product technology to other companies. We wish the entire ACG team all the very best and appreciate the great support to customers once again.

Subrata Saha Manager,Engineering,Renata Limited

We are thankful to the entire ACG team for their enormous support, cooperation, and knowledge sharing. Their work was highly appreciable.

Mr. K.K. Agarwal Director,HAB Pharmaceuticals & Research Ltd. (Group Company: M/s. Signature Phytochemical Industries)

I express my sincere appreciation for your seamless service to us as one of the most renowned capsule service providers in the market. ACG has never failed with its product quality and timely deliveries. And with the level of assistance provided to our queries, ACG has always proved to be committed to its customers. We are earnestly very happy to be associated with you. We thank you again for your great service and look forward to working with you in the years to come.

Kailesh Somani Purchase Manager. Maxheal

Very happy and satisfied with products and services. It has been years now since we are purchasing EHG capsules from ACG. We never had any complaints regarding the products or their services. And if any complaint arises, it gets resolved instantly. Exceptional services! A quick reply is the best part of the ACG.

Sharad Jachak Sr. Manager, Commercial ,Kopran

Working with the ACG team is like working with good friends. The attention and the speed at which queries and requirements are addressed and resolved are impressive. It is assuring to know that a response will be received for an inquiry made to ACG regardless of time or day, and the same confidence is passed onto our clients.

Rana AGM, Purchase, Marksans Pharma

With ACG, the first thing which comes to mind is trustworthiness & credibility. They really know how to connect with their clients. They have a great team that knows all the molecules and supports them accordingly. ACG knows how to get people interested in trying their brand by showing how well it works for other people dealing with similar issues. This is one of the few reasons why they are at the top.

DHRUBA BASU MCO PROCUREMENT HEAD, SANOFI

During this time of COVID-19 , we  are extremely grateful for the resilience and commitment shown by you and your team. I would like to take this opportunity, to thank you for the support that you and your team have extended to us during this difficult phase of COVID-19. We especially would like to thank each and every employee of ACG Films & Foils, who took the effort to ensure that supplies do not get disrupted during this period. This further strengthens our partnership and we look forward to our continued collaboration.

Satisfied Customer's talk about their experience with ACG Inspection

With over 1000 installations worldwide, ACG Inspection is a force in the global pharma Track & Trace market. Watch a number of satisfied customers talk about their wonderful experience with ACG's inspection systems and service.

Claudia Rocha Occupation Buyer, Softcaps

ACG has become a major trading partner of Softcaps and is now one of our main suppliers of PVDC films. They have been providing technical support and security needed to meet our commitments to deliver to both existing and new customers. Team ACG provided great support during the implementation of Fill Aclar which was one of  the key projects for Softcaps. ACG is not just a supplier for us but a partner and we are fully satisfied with their customer service, timelines of delivery and price.

Pradeep Kumar Reddy Graviti

We installed the  Compression Machine Protab 300 of ACG-PAM at our facility in Hyderabad .
This is a single sided tablet compression machine which is ideal for good quality tablet manufacturing with higher outputs for all conventional formulations. It is also found reasonably good for MUPS formulations at R&D and scale up level.
Our validation team verified the machine by taking several new products specially related to MUPS formulations & found satisfactory, which proved the machine versatility for handling various formulations.
Following are the major benefits observed from this machine.

1. Operator friendly, Easy to operate and set up.
2. Fast Changeover time
3. lndividual Weight variation observed within 2% limit for all the products including MUPSformulation
4. We use the machine for R & D, MUPS and Exhibit batches and are satisfactory with the performance.

Apart from the design of the machine we are also satisfied with the service support received from ACG-Pam. Troubleshoot assistance from ACG also found satisfactory and it is recommend for pharma customers.

Sunil Lande Dinlas

We installed five compression Machines, Legacy 6100 by ACG Engineering (PAM )at our facility at Nairobi, Kenya.
This is a single-sided tablet compression machine which is ideal for large scale batch production of good quality tablets from difficult formulations with higher output. We are happy to report that the Machine has been performing satisfactorily as per our expectations since the time of commissioning.
Our Validation team verified the machines by compressing more than 10 formulations as of now with exemplary results and Performance. We strictly follow CGMP norms and Legacy 6100 is fully compliant with them
Following are the Benefits derived from Legacy 6100

1. Operator Friendly, Easy to operate
2. Multi versatile with more than 10 formulations running up to 80 RPM.
3. Individual Weight Variation observed within 2% limit for all formulations

Apart from the Robust Design of Machine, we are appeased and satisfied with the prompt service s and the special process optimization support provided by ACG Engineering which resulted in elevation of productivity and Output and we recommend the Machine to all Pharmaceutical customers.

Dr Nour Kayali Head of Research and Development, CSI analitica

CSI Analitica Lab has collaborated with ACG  on numerous research projects using chemical analysis. In all these projects, our experience with ACG representatives has been excellent, particularly, for their active participation and interest in the evolution of the results, making our work much easier and obtaining satisfactory results in all of the research.In our opinion, ACG is a company that actively demonstrates its commitment to science and the constant search for a better product based on research            

Miloš Jovanović Purchase manager, Abela Pharm

Abela Pharm,  with its registered office in Belgrade, Republic of Serbia is very satisfied with the service provided by ACG Lukaps and hereby confirm that ACG is a reliable and trustwothy partner.

Tushar Korday Director, Emil Pharma

ACG as a partner has been consistently providing excellent quality and reliable customised solutions while adhering to the committed delivery schedules. They have a prompt after- sales service.

Anna Elisa Barna Senior Buyer Strategic Sourcing, Italy

We feel honoured to express our sincere appreciation for your services to us as one of our most reliable, regular suppliers. Since we started our business relations, you have provided the highest quality products. We sincerely appreciate your gracious customer service, the level of detail and accountability demonstrated on each project, and the way of conducting business as a whole. Deliveries are often received earlier than expected, and you are quick to resolve any issues that arise. We have, and will continue to recommend your service to other companies and contacts. Our team could not be more satisfied with your work, and we look forward to continuing this relationship.

Anna Rita Vicamini QUALITY ASSURANCE OFFICER

I consider ACG more than a vendor: they act as a real partner, always focused on our needs and expectations, reactive and proactive, friendly and professional.  I really appreciate their way of dealing, working with them is a real pleasure, because they are always prompt and kind.  I can definitely state that with ACG we have built relationships, not transactions and I’m really proud of them.

Maria Cecilia Ilang-Ilang Balante RSS-PACKAGING MATERIALS, SMM

We aim to express our gratitude to you, our Partners, for all the support and extra miles you have extended to ensure that our requirements are delivered on time and of top quality. We are looking forward for your continued excellence and quality performance.

Thomas Pohla PURCHASE

Kräuterhaus Sanct Bernhard has worked closely with ACG since years. The empty gelatin hard capsules delivered by ACG are top quality and meet our high standard and requirements completely. We never face any problems and the capsules are running smoothly on our machines.

The reliability of ACG when it comes to delivery, support and service is really extraordinary. Always kind and competent contact on all levels of responsibility.

Kunal Gupta VP OPERATIONS

The ACG team is fantastic, very supportive and was on site during the entire testing and evaluation stage. They have proved to be true partners for us – right from the proposal phase to actual delivery.  Everything was on schedule.

Roberta Paoletti Senior Manager, Global Quality Risk Management

When I think of high quality manufacturing plants, laboratories, utilities, GMP-related areas and services, I think of ACG; when I think of customer-oriented minds, excellent technical service and problem solving skills, I think of ACG people. It will be a great pleasure to continue our business relationship with this superlative supplier.

John Carey Director, Sales & Technical Operations

I would like to personally thank you the both of you for your tremendous efforts in supporting the Nexgen Pharma and Avista Pharma visit to see the i3 installation today.  Although I was not there to personally attend, I was informed me that the reference visit of Nexgen & Avitsa was very successful, in large part to your efforts.  In addition to hosting these customers, presenting the equipment & technology delivered by APT, I understand that you also spent the weekend cleaning the equipment and making it “ready for customer inspection”.  This type of personal effort is the hallmark of great customer service, and is instrumental to the success of an organization such ACG.  Please accept my sincere thanks and gratitude for this effort.  It is appreciated more than I can express in this email.

Diponkor Dutta Partha ASSISTANT MANAGER, ENGINEERING DEPARTMENT

I would like to give immense thanks to ACG for the service you and your colleague provided during the process validation work for the FBE125C machine. My In-charge and all personnel involved with our plant management team have asked me to pass their warm greetings through these words. I want to thank you again for your cordial assistance.

Robert Mo, Ph.D. ASSOCIATE DIRECTOR, FORMULATION

It was a pleasure to work with the ACG Engineer and learn from him over the past few days. I really appreciate his diligence and efforts – it was obvious that he wanted to help and do a great job, and without a doubt, he achieved high marks in both categories. I would welcome the opportunity to work him again, and I am grateful that he was able to accommodate a trip to UPM during this most recent US travel. Thank you for your contributions!

Md Rakibul Hasan ADDL MANAGER

A Process Engineer of ACG visited in our organisation for process improvement trial of Coating Machine. He had reduced existing coating process time by five hours without doing any change in formulation. During his visit he also provide training to the executive who were involved in the process optimisation. We are sure that the learnings we had through the vis it and training will be of great help to the team for performing Coating activity much better for future products. We wish him all the very best for his future endeavors and appreciate your great support to the customers.

Imam Ahmed Isfiak DIRECTOR OPERATIONS

A process engineer from ACG visited our organisation to commission a Fluid Bed Processor (FBE 500). During his time with us we found him to be very sincere, with having good communication and training skills, knowledgeable about the pharma processes regarding RMG based formula migrated to Fluid Bed Processor.