Anna Elisa Barna Senior Buyer Strategic Sourcing, Italy

We feel honoured to express our sincere appreciation for your services to us as one of our most reliable, regular suppliers. Since we started our business relations, you have provided the highest quality products. We sincerely appreciate your gracious customer service, the level of detail and accountability demonstrated on each project, and the way of conducting business as a whole. Deliveries are often received earlier than expected, and you are quick to resolve any issues that arise. We have, and will continue to recommend your service to other companies and contacts. Our team could not be more satisfied with your work, and we look forward to continuing this relationship.

Anna Rita Vicamini QUALITY ASSURANCE OFFICER

I consider ACG more than a vendor: they act as a real partner, always focused on our needs and expectations, reactive and proactive, friendly and professional.  I really appreciate their way of dealing, working with them is a real pleasure, because they are always prompt and kind.  I can definitely state that with ACG we have built relationships, not transactions and I’m really proud of them.

Maria Cecilia Ilang-Ilang Balante RSS-PACKAGING MATERIALS, SMM

We aim to express our gratitude to you, our Partners, for all the support and extra miles you have extended to ensure that our requirements are delivered on time and of top quality. We are looking forward for your continued excellence and quality performance.

Thomas Pohla PURCHASE

Kräuterhaus Sanct Bernhard has worked closely with ACG since years. The empty hard capsules (gelatine) delivered by ACG are top quality and meet our high standard and requirements completely. We never face any problems and the capsules are running smoothly on our machines.

The reliability of ACG when it comes to delivery, support and service is really extraordinary. Always kind and competent contact on all levels of responsibility.

Kunal Gupta VP OPERATIONS

The ACG team is fantastic, very supportive and was on site during the entire testing and evaluation stage. They have proved to be true partners for us – right from the proposal phase to actual delivery.  Everything was on schedule.

Roberta Paoletti Senior Manager, Global Quality Risk Management

When I think of high quality manufacturing plants, laboratories, utilities, GMP-related areas and services, I think of ACG; when I think of customer-oriented minds, excellent technical service and problem solving skills, I think of ACG people. It will be a great pleasure to continue our business relationship with this superlative supplier.

John Carey Director, Sales & Technical Operations

I would like to personally thank you the both of you for your tremendous efforts in supporting the Nexgen Pharma and Avista Pharma visit to see the i3 installation today.  Although I was not there to personally attend, I was informed me that the reference visit of Nexgen & Avitsa was very successful, in large part to your efforts.  In addition to hosting these customers, presenting the equipment & technology delivered by APT, I understand that you also spent the weekend cleaning the equipment and making it “ready for customer inspection”.  This type of personal effort is the hallmark of great customer service, and is instrumental to the success of an organization such ACG.  Please accept my sincere thanks and gratitude for this effort.  It is appreciated more than I can express in this email.

Diponkor Dutta Partha ASSISTANT MANAGER, ENGINEERING DEPARTMENT

I would like to give immense thanks to ACG for the service you and your colleague provided during the process validation work for the FBE125C machine. My In-charge and all personnel involved with our plant management team have asked me to pass their warm greetings through these words. I want to thank you again for your cordial assistance.

Robert Mo, Ph.D. ASSOCIATE DIRECTOR, FORMULATION

It was a pleasure to work with the ACG Engineer and learn from him over the past few days. I really appreciate his diligence and efforts – it was obvious that he wanted to help and do a great job, and without a doubt, he achieved high marks in both categories. I would welcome the opportunity to work him again, and I am grateful that he was able to accommodate a trip to UPM during this most recent US travel. Thank you for your contributions!

Md Rakibul Hasan ADDL MANAGER

A Process Engineer of ACG visited in our organisation for process improvement trial of Coating Machine. He had reduced existing coating process time by five hours without doing any change in formulation. During his visit he also provide training to the executive who were involved in the process optimisation. We are sure that the learnings we had through the vis it and training will be of great help to the team for performing Coating activity much better for future products. We wish him all the very best for his future endeavors and appreciate your great support to the customers.

Imam Ahmed Isfiak DIRECTOR OPERATIONS

A process engineer from ACG visited our organisation to commission a Fluid Bed Processor (FBE 500). During his time with us we found him to be very sincere, with having good communication and training skills, knowledgeable about the pharma processes regarding RMG based formula migrated to Fluid Bed Processor.