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Technical Service EngineerNew Jersey, USA3-6 yrs

Job Id : J2019060002

Company : ACGI

Grade : M09/M08

Qualification : Engineering Graduate (Electronics)

Job Responsibilities:

  1. To install and commission various Vision Applications, Track and Trace systems & Solutions at customer sites of ACG Inspection.
  2. Prioritizing the customer complaints resolution based on criticality. On time & effective service support.
  3. Improve customer satisfaction with regular customer interaction.
  4. Documentation like performing IQ/OQ/PQ at customer site.
  5. Need to attend service calls/ visit at the customer locations, where ACG has supplied system/ solution directly/ through subsidiary company
  6. Help & support for customer FAT conducted at ACGI facility.
  7. Provide customer training for the installed systems.

Key Competencies Required:

  1. Product Knowledge
  2. Process Orientation
  3. Good Electronice knowledge
  4. Good Electrical & Instrumentation knowledge.
  5. Logical Thinking.
  6. Technically sound
  7. CAPA (Corrective Action Preventive Action)