Technical Service EngineerNew Jersey, USA3-6 yrs
Job Id : J2019060002
Company : ACGI
Grade : M09/M08
Qualification : Engineering Graduate (Electronics)
- To install and commission various Vision Applications, Track and Trace systems & Solutions at customer sites of ACG Inspection.
- Prioritizing the customer complaints resolution based on criticality. On time & effective service support.
- Improve customer satisfaction with regular customer interaction.
- Documentation like performing IQ/OQ/PQ at customer site.
- Need to attend service calls/ visit at the customer locations, where ACG has supplied system/ solution directly/ through subsidiary company
- Help & support for customer FAT conducted at ACGI facility.
- Provide customer training for the installed systems.
Key Competencies Required:
- Product Knowledge
- Process Orientation
- Good Electronice knowledge
- Good Electrical & Instrumentation knowledge.
- Logical Thinking.
- Technically sound
- CAPA (Corrective Action Preventive Action)