Job Id : J201809M060034
Company : ACPL C
Grade : M09
Qualification : Mandatory: ITI Desirable: DME, Graduate
Enhance customer satisfaction by timely attending customer complaints and resolving it
Feedback to quality and production for continual product quality improvement based on customer feedback and global; suppliers sample analysis.
Pro-active visit to key customer regular interval for getting feedback on quality and service for continual improvements for customer satisfaction.
Feedback to sales for business growth
5 S implementation at workplace
Awareness training to customers to reduce complaints.
Key Competencies Required:
Knowledge of capsule filling machines and related post capsule handling machines
Maintenance of Pharmaceutical machineries
Analytical ability – trouble shooting
Resolving Customer issues
Knowledge of Regulatory requirements
Capsule manufacturing process knowledge